Permitted Services

Once registered, the FSP can offer:

Financial adviser service
Broking service
Acting as a deposit taker as defined in the Reserve Bank of New Zealand Act 1989
Keeping, investing, administering, or managing money, securities, or investment portfolios on behalf of other persons
Providing credit under a credit contract
Operating a money or value transfer service
Issuing and managing means of payment (for example, credit and debit cards, cheques, travelers’ cheques, money orders, bankers’ drafts and electronic money)
Giving financial guarantees
Participating in an offer of securities to the public in either of the following capacities (within the meaning of those terms under section 2(1) of the Securities Act 1978)
As an issuer of the securities
As a promoter
Acting in any of the following capacities (within the meaning of those terms under section 2(1) of the Securities Act 1978) in respect of securities offered to the public
Changing foreign currency
Entering into derivative transactions, or trading in money market instruments, foreign exchange, interest rate and index instruments, transferable securities (including shares), and futures contracts on behalf of another person
Providing forward foreign exchange contracts
Acting as an insurer
Providing any other financial service that is prescribed for the purposes of New Zealand, complying with the FATF Recommendations, other recommendations by FATF, or other similar international obligations that are consistent with the purpose of this Act.

Dispute Resolution Scheme (DRS)

Most financial service providers who provide a service to retail clients must belong to an approved Dispute Resolution Scheme (DRS). A retail client is anyone who is not a wholesale client under the Financial Service Providers (Registration and Dispute Resolution) Act 2008. A DRS deals with customer complaints or disputes with their FSP.

A DRS provides your customers with a process to manage any dispute that arises as a result of the financial services you provide. If you have to join a DRS, you must do that immediately and add your membership details to your registration within 10 working days of registering as a financial service provider (FSP).